HiClean Tools Limited Warranty for Electric Pressure Washers and Accessories


1. Warranty CoverageHiClean Tools, a brand of Hitact Inc., warrants to the original purchaser that its electric pressure washers and accompanying accessories (e.g., nozzles, hoses, foam cannons, and wands) are free from defects in material and workmanship under normal residential use for the specified warranty period from the date of purchase. This warranty is non-transferable and applies only to products purchased from authorized retailers, including Amazon.com.
  • Electric Pressure Washers: 3-year limited warranty.
  • Accessories: 90-day limited warranty.

2. What This Warranty Covers
If a defect in material or workmanship is identified during the warranty period, Hitact Inc. will, at its sole discretion:
  • Repair the product using new or refurbished parts.
  • Replace the product with a new or refurbished unit of the same or equivalent model.
  • Refund the purchase price if repair or replacement is not commercially practicable.

All repairs or replacements are warranted for the remainder of the original warranty period or 90 days, whichever is longer.

3. Conditions for Warranty Service
To obtain warranty service, the original purchaser must:
  • Provide proof of purchase (e.g., receipt or order confirmation) from an authorized retailer.
  • Contact Hitact Inc. customer service at 1-800-608-7819 or support@hicleantools.com within the warranty period.
  • Register the product within 30 days of purchase at www.hicleantools.com/warranty (optional but recommended for streamlined service).

4. What This Warranty Does Not CoverThis warranty does not cover:
  • Damage due to misuse, abuse, neglect, or improper maintenance (e.g., failure to follow the user manual instructions).
  • Normal wear and tear, including but not limited to scratches, dents, or cosmetic damage to hoses, nozzles, or wands.
  • Damage caused by accidents, modifications, unauthorized repairs, or use with incompatible accessories.
  • Products used for commercial or rental purposes.
  • Damage from external factors such as power surges, water quality issues, or exposure to extreme weather.
  • Consumable parts (e.g., seals, O-rings, or filters) unless defective at the time of purchase.
  • Costs associated with shipping, installation, or removal for warranty service, except where required by law.

5. Compliance and Safety
HiClean Tools electric pressure washers are ETL-certified and comply with PWMA PW101-2018 performance standards, ensuring safe and reliable operation. This warranty applies only to products used in accordance with these standards and the provided user manual.

6. Limitation of Liability
To the maximum extent permitted by law, Hitact Inc.’s liability is limited to the purchase price of the product. Hitact Inc. is not liable for indirect, incidental, or consequential damages, including but not limited to property damage, personal injury, or loss of use, arising from the use or inability to use the product.

7. State and Regional Variations
Some states or jurisdictions do not allow limitations on implied warranties or consequential damages, so the above limitations may not apply. This warranty gives you specific legal rights, and you may have other rights that vary by state or region.

8. Contact Information
For warranty claims or inquiries, contact: support@hicleantools.com Phone: 1-800-608-7819 Website: www.hicleantools.com/support

9. Commitment to Quality
HiClean Tools is committed to delivering high-performance, reliable cleaning solutions. If you experience any issues, our U.S.-based customer service team is ready to assist promptly.

Note: This warranty is subject to change without notice. Always refer to the warranty documentation provided with your product for the most current terms.
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